FEEDBACK FROM CLIENTS & WORKSHOP PARTICIPANTS

“Congratulations! You are the first ICMA University conference workshop instructor to receive a perfect score! The participants in your Saturday workshop rated your knowledge of the subject matter and the skill with which you answered questions as perfect.”

Felicia Logan, Director, ICMA University

“Frank’s interactive session was engaging and provoked serious reflection.”

City Manager participant in ICMA session entitled “Keeping the Passion Alive.”

“Frank Benest is the best speaker! Great personality and motivator! Significant and pertinent information!”

Comments from City Clerk in League of California Cities workshop on Succession Planning

“I found your workshop ‘Promoting Excellence in Tough Financial Times’ insightful and thought-provoking, as well as extremely appropriate for our budget situation.”

Jim Thompson, City Manager, Bothell, Washington

“You gave us a chance to pause from the budget chaos, reflect and re-energize for the next big ‘push’ – which, as fate would have it, started on the very day you were here.”

Ken Hampian, City Administrator, City of San Luis Obispo, California

“Thanks for sharing your passion. I appreciated your great variety of presentation styles and the interaction with the audience. This was the best session of the whole conference.”

City Manager participant in ICMA Conference session entitled “Promoting Organizational Learning”

“The workshop on Civic Engagement was thorough, humorous, thoughtful, visually interesting and clearly communicated the message that we wanted our leaders/managers to understand.”

James Flint, City Manager, Alameda, California

“Thanks for the cutting edge insights”

Participant in workshop on “The Learning Edge-How Local Government Managers Create a Culture of Continuous Learning,” sponsored by Wichita State University

“I want to express our appreciation for your outstanding facilitation of the third annual General Assembly. Your skillful moderation resulted in a productive, enthusiastic and historic discussion.”

Bev Perry, Vice Chair, Orange County Council of Governments

“Thank you for facilitating the ‘Citizen Based Budgeting’ Satellite Training event. Attendees were taking notes, asking questions, and continuing the conversations during the break and after the event was over. Overall, the word from our downlink sites is that this session was the best presented out of all our broadcasts. Another wonderful job!”

Tracey Perkovsky, Innovation Groups

“Wow! A lot of food for thought.”

Participant in “Marketing Your Budget” workshop sponsored by the Innovation Groups

“Frank, you were the absolute highlight of the day. You gave the workshop participants many specific ideas about service, marketing and performance evaluation. As a professional trainer and long-term County employee, I know how difficult it is to reach this audience. You really nailed this group. They felt you knew the issues, that you were ‘one of them,’ and yet you came up with ideas and accomplishments they haven’t heard of yet. Believe me; this group is hard to please. Very well done.”

Rosemary Bandes, Executive Director, Quality and Productivity Commission, Los Angles County, California

“I found your presentation on entrepreneurial government cutting edge, and ground in a holistic approach one seldom sees in the political landscape in which we toil.”

Robert Clark, Community Services Director, Santee, California

“Thanks for another great job on our behalf. Many people commented on your skills. A woman who had complained to a Council Member before the meeting because we have hired an ‘out-of-town’ facilitator came up after the meeting and apologized; she thought you were great.”

Sue Tsuda, Town Manager, Yucca Valley, California

“I want to thank you again for the marvelous work you did facilitating our strategic planning retreat. Far and away, the strategic plan workshop was the best we’ve ever heard. You executed your role flawlessly.”

William Hodge, Executive Director, Orange County Division, League of California Cities

 
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